Frequently Asked Question

Latency or Ping of my connection is not stable.
Last Updated a year ago

The ping can go up several reasons.
On many occasions, it is mobile devices or other equipment connected to the Wi-Fi network that cause saturation in the service, consuming all the upload traffic.
With the equipment we have installed, we can locate the reason for the instability of the service ping if you notify us just at the moment you are noticing the incident, opening a ticket in our Support Center or sending an email to .

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