Frequently Asked Question

My connection is slow.
Last Updated a year ago

It is necessary to observe if you notice slowness constantly or only at specific moments.
If you constantly notice slowness, feel free to open a ticket in our Support Center or you can send us an email to: soporte@megalan.es. Our technicians will review your case as soon as possible and locate the reason for the slowness.
If you notice slowness at specific times, you should notify us by opening a ticket or sending an email to: soporte@megalan.es to check exactly at the moment you notice slowness and to be able to locate the reason.

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